We hope that you are happy with your purchase from RugVibe
In the unlikely event that you wish to return your item, please contact us first via e-mail firstname.lastname@example.org
within 7 working days of receiving it. The cost of returning the rug is the responsibility of the customer.
The item must be unused and in original packaging. A refund will be given within 14 working days from when we receive the returned item. The refund will be issued to the debit/credit card that was used to place the order.
Items on Sale , clearance or any other items featured on our sale page cannot be returned. Returns of these items will not be accepted.
Please read the following https://www.rugvibe.com/rug-care/ link on our website before contacting us