We hope that you are happy with your purchase from RugVibe
In the unlikely event that you wish to return your item, please  contact us first via e-mail info@rugvibe.com
within 7 working days of receiving it. The cost of  returning the rug is  the responsibility of the customer.
The item must be unused and in original packaging. A refund will be given within 14 working days from when we receive the returned item. The refund will be issued to the debit/credit card that was used to place the order.


Items on Sale , clearance or any other items featured on our sale page cannot be returned. Returns  of these items will not be accepted.


Please read the following  https://www.rugvibe.com/rug-care/ link on our website before contacting us